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Customer Service 1-403-423-2244
Exchanges can be made with defective items within 30 days of receipt of purchase; buyer is responsible for shipping costs. Unused items may be returned for a refund within 30 days of receipt of purchase, not including the shipping cost. With defective items you may use one of the following 2 methods listed below.
If your item you wish to exchange is no longer available you may be issued a credit for purchasing items at MagnifySupply.com for a future date no longer than 365 days after receipt of purchase. All exchanged merchandise must be in original factory packaging, including all packaging materials, inserts and manuals, warranty cards (not filled-out) and all accessories.*All exchanges require your original MagnifySupply.com receipt.
*Customer is responsible for ensuring shipping address is correct.
*If a refund is necessary we only refund the price of the product, not the shipping costs.
Return Policy is subject to change without notice
#1 Send Back via Mail
If necessary, please send the item/s back by Canada Post. If your order was shipped by Letter-Mail, please send back by Letter-Mail to avoid higher shipping fees.
#2 Take a Picture or Video
If your item is found to be defective, you do not necessarily have to send the item back. If you can email us a picture or video that clearly shows the defect/s and we are satisfied that the item was bought from us, then we will promptly send you a replacement.
Customer ServiceIf you have any questions regarding your order please phone our Customer Service number: (403) 423-2244 or e-mail us at: email@example.com